FAQ

General

• What platforms and OS versions are supported in KKStream player?
• How long does it take for VOD to be available after event ends?
• How to live stream with OBS Studio ?

Technical

• How to create a live event?
• How to start a live event?
• How to stop streaming now?
• How does DRM work in BlendVision MOMENT ?
• What to do if users’ player can’t be displayed?
• Does my devices support live streaming under DRM restrictions ?

See all 19 articles

Billing

• Do you offer a Free plan?
• What's your pricing plan?
• How many supported payment methods do you offer?
• How do you calculate event's output minutes?
• I did not receive the purchase confirmation email. What should I do?
• Do you charge for failed jobs?

Account

• How do I apply for account?
• If I forgot password, how should I do?
• Can I cancel my membership anytime?